Accrington Home Earns Top 'Outstanding' CQC Rating

A residential home in Accrington, Lancashire, has been awarded the Care Quality Commission's (CQC) highest 'outstanding' grading. Edgar Street home, which accommodates up to six individuals with special needs and learning difficulties, was upgraded following a recent inspection.

The CQC deputy director of adult social care in the north commended the leaders and staff for their exceptional commitment to person-centred care. Staff were noted for their outstanding efforts in promoting residents' independence and prioritizing their well-being.

A person-centred culture has been established by the manager, allowing staff to provide care with genuine empathy. Inspectors observed that staff dedicate time to understanding each resident's unique needs in a comfortable, home-like environment.

The service also received praise for its proactive approaches, avoiding restrictive practices, and working with external partners to ensure the best outcomes for residents. Comprehensive care plans were found to reflect residents' aspirations and goals, contributing to the highly positive inspection.