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Thames Water Bans Hoses Amid Drought Fears
23 Jul
Summary
- Thames Water implements a hosepipe ban due to low rainfall and high demand.
- Critics accuse the water firm of failing to address infrastructure issues and leaks.
- The ban is enforced through customer trust, with no patrols planned.

Thames Water has implemented a hosepipe ban affecting all customers supplied with drinking water, a measure deemed necessary due to a lack of rainfall and escalating customer demand. Nevil Muncaster, director of strategic water resources, emphasized the need to conserve water for essential services, noting the unpredictable rainfall patterns for the upcoming late autumn period.
Campaign group River Action's CEO, James Wallace, criticized the ban, calling it 'outrageous' and highlighting the company's alleged failure to prepare for climate change threats. Wallace pointed to the utility provider's crumbling infrastructure, which reportedly loses 570 million litres of treated water daily due to leaks, underscoring years of underinvestment.
In response to these criticisms, Muncaster stated that Thames Water is making substantial investments in infrastructure, including a £20 billion five-year plan aimed at reducing leaks. He confirmed that repair teams are actively fixing around 750 leaks each week. Muncaster added that the ban will be lifted once rainfall replenishes reserves, expressing that while not ideal, it is the responsible course of action.
The water provider will not actively patrol to enforce the ban, placing trust in its customers to use water responsibly. Thames Water has also confirmed that no compensation or bill reductions will be offered to customers affected by the hosepipe ban.