Home / Environment / Thames Water: No Bill Reduction Despite Hosepipe Ban
Thames Water: No Bill Reduction Despite Hosepipe Ban
28 Jul
Summary
- Hosepipe bans are in effect due to dry weather and hot temperatures.
- Thames Water confirms no bill reduction for unmetered customers.
- Metered customers may see reduced bills if they use less water.
Parts of the country are currently under water restrictions, including hosepipe bans, due to prolonged periods of extreme heat and dry weather. These measures are in place to conserve water and ensure sufficient supply. Thames Water has stated that these bans will not lead to a reduction in customer bills.
For customers without a water meter, who pay a fixed unmeasured charge, there will be no alteration to their bills. This is because their charges are not directly tied to hosepipe usage. Anglian Water has echoed this sentiment for its unmetered customers.
Customers who have a water meter may see their bills decrease if they reduce their water consumption during the ban. Metered users are billed according to the exact volume of water they use. Therefore, reduced usage directly translates to lower charges. This principle applies across England and Wales, where billing is either fixed or metered.
