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Home / Disasters and Accidents / Grandmother's Body Mix-Up Shocks Scottish Hospital

Grandmother's Body Mix-Up Shocks Scottish Hospital

3 Jan

•

Summary

  • A 96-year-old woman's body was given to the wrong funeral director.
  • The family submitted a complaint after the mix-up at Queen Elizabeth University Hospital.
  • This incident follows a recent case of a family cremating the wrong person.
Grandmother's Body Mix-Up Shocks Scottish Hospital

A disturbing incident has emerged at Scotland's Queen Elizabeth University Hospital (QEUH), where the body of 96-year-old Agnes Lane was mistakenly handed over to an incorrect funeral director. Ms. Lane's granddaughter, Nicole Brammer, reported the mix-up, expressing profound distress and submitting a complaint to NHS Greater Glasgow and Clyde. This error occurred shortly after another incident at the same hospital where a family inadvertently cremated the wrong person.

Ms. Brammer stated she had contracted a different funeral company, Silver Rose, for her grandmother's direct cremation. However, she was contacted by Co-op Funeralcare, who claimed to be in possession of Ms. Lane's body without her authorization. This has caused immense emotional distress for the grieving family, highlighting the critical need for robust procedures in handling the deceased. Previous incidents at QEUH include a 2017 mix-up and a case where a body remained in the mortuary for six weeks.

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NHS Greater Glasgow and Clyde acknowledged the situation, stating that QEUH staff followed established procedures and are engaging with the family. A spokesperson for Co-op Funeralcare confirmed they acted in good faith, believing they had been contracted, and facilitated a swift transfer once informed of the correct funeral director. The incidents at QEUH have led to suspensions and ongoing investigations, prompting calls for stricter controls to prevent further heartbreaking errors during bereavement.

Disclaimer: This story has been auto-aggregated and auto-summarised by a computer program. This story has not been edited or created by the Feedzop team.
The body of 96-year-old Agnes Lane was mistakenly released to a funeral director not hired by her family.
Yes, QEUH has had previous incidents, including a family cremating the wrong person recently and another body mix-up in 2017.
The article suggests current procedures might be too lenient, as a name, date of birth, and address were reportedly sufficient for release, not requiring a contract verification.

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