Why does Nan Evans and Dave Moon have no water?

Repairs to a leak at their council-owned bungalow failed to restore the water supply, with the issue now identified as being with pipes on council land.

How long have Nan Evans and Dave Moon been without water?

The couple has been without running water for over a week, having first reported the suspected leak on January 2.

What is Wokingham Borough Council doing for the couple?

Wokingham Borough Council has provided the couple with hotel accommodation while they await the restoration of their water supply.

Home / Disasters and Accidents / Elderly Pair Endure Waterless Nightmare in Council Home

Elderly Pair Endure Waterless Nightmare in Council Home

11 Jan

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Summary

Elderly couple without running water for over a week.
Council repairs for a leak failed to restore water supply.
Couple provided hotel accommodation but return daily for pet.

Elderly Pair Endure Waterless Nightmare in Council Home

An elderly couple in Riseley, Berkshire, has been enduring a severe water outage for more than seven days. Nan Evans, 72, and Dave Moon, 83, reported a suspected leak at their council-owned bungalow on January 2. Although their local authority's contractor, Cardo Group, conducted repairs the same day, the water supply remained non-operational.

Thames Water investigated and determined the problem was not within their network but with pipes situated on council-owned land. Cardo Group stated they would address the issue further with specialists available from Monday. The prolonged lack of water has caused significant distress to the couple, who have health conditions.

While the council has arranged hotel accommodation, the couple frequently returns to their home to feed their cat and check for water restoration. They described the situation as a "nightmare," highlighting the inconvenience and difficulty faced due to their age and health, finding hotel stays less comfortable than having essential amenities at home.