Why are 16,500 homes in East Grinstead without water?

Storm Goretti has impacted water treatment, and freeze-thaw conditions caused burst mains, depleting water storage in the East Grinstead area.

When will East Grinstead water supply return to normal?

South East Water expects water supplies to start returning to normal by the end of the weekend, at the earliest.

Is the water safe to drink in East Grinstead during the shortage?

Yes, South East Water confirms that all water currently in the network is safe to drink.

Home / Disasters and Accidents / East Grinstead Water Crisis: 16,500 Homes Without Supply

East Grinstead Water Crisis: 16,500 Homes Without Supply

10 Jan

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Summary

Around 16,500 homes in East Grinstead are without water.
Storm Goretti is affecting water treatment and causing burst mains.
Water supplies may not return to normal until the end of the weekend.

East Grinstead Water Crisis: 16,500 Homes Without Supply

Residents in and around East Grinstead are facing a severe water shortage, with about 16,500 properties affected. South East Water confirmed that Storm Goretti has significantly hampered its ability to treat water at its main Sussex facility. This, combined with burst water mains caused by recent freeze-thaw conditions across Sussex, has depleted drinking water storage in the East Grinstead area.

The water company stated that while the water currently in the network is safe to drink, normal supplies are not expected to return until the end of the weekend at the earliest. Bottled water stations have been established at local supermarkets to assist affected customers. Special provisions are also being made for individuals on the company's priority register.