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Toddler's Tongue Burned by Hot Water at McDonald's
10 Feb
Summary
- A three-year-old girl suffered severe tongue burns from hot water.
- Staff mistakenly filled her bottle with boiling water instead of cold.
- McDonald's has acknowledged the error and apologized for the incident.
A young girl in Singapore suffered serious tongue burns due to an unfortunate mix-up at a McDonald's on February 1, 2026. The incident occurred at the Ridout Tea Garden in Queensway when staff mistakenly filled the three-year-old's water bottle with boiling hot water instead of the requested cold water.
Her father, a former national footballer, detailed the event on Facebook, explaining that no warning was given when the bottle was handed back. The child immediately experienced pain after a sip, leading to a hospital visit. She is now stable but was traumatized.
McDonald's has acknowledged the error and issued an apology, offering customer appreciation cards as a goodwill gesture. The company stated it is taking the matter seriously and reviewing service procedures to prevent future incidents, particularly concerning hot items.
