What happened to the Mumbai tourist in Munnar, Kerala?

The Mumbai tourist, Janhvi, alleged that she and her group were threatened by local taxi drivers in Munnar when they tried to use a ride-hailing service like Uber or Ola, which the taxi union claimed were not allowed in the area.

How did the authorities respond to the Mumbai tourist's allegations?

Following the viral video, the Munnar police arrested two local taxi drivers and suspended two police officers for failing to assist the tourist. The Kerala Transport Minister also said the drivers' licenses would be cancelled.

What is the Munnar Tourist Taxi Drivers Association's stance on the incident?

The association denied harassing the tourist, claiming that Uber and Ola vehicles are allowed to drop passengers at stations and airports but not take local trips due to a court order.

Home / Crime and Justice / Mumbai Tourist's Video Exposes Harassment by Munnar Taxi Union, Triggering Arrests

Mumbai Tourist's Video Exposes Harassment by Munnar Taxi Union, Triggering Arrests

4 Nov

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Summary

Mumbai tourist alleges harassment by local taxi drivers in Munnar, Kerala
Two taxi drivers arrested, two police officers suspended for failing to assist
Taxi union denies wrongdoing, claims Uber/Ola vehicles not allowed for local trips

Mumbai Tourist's Video Exposes Harassment by Munnar Taxi Union, Triggering Arrests

On November 2nd, 2025, a Mumbai-based tourist's video alleging harassment by local taxi drivers in Kerala's Munnar went viral on Instagram. The tourist, identified as Janhvi, claimed in her three-minute video that she and her group were informed that ride-hailing services like Uber and Ola were not allowed in Munnar due to the local taxi union.

Janhvi said that when they tried to use a cab driver they had found, they were threatened by 5-6 men who were following them, and the police allegedly told them to go with the union drivers instead. She added that while Munnar was a beautiful place, she would "never visit the state again" due to the incident.