Home / Crime and Justice / FBI Typist's 9/11 Memory: Transcribing Final Words
FBI Typist's 9/11 Memory: Transcribing Final Words
11 Sep
Summary
- A former FBI typist transcribed Edward Felt's last words from Flight 93.
- She recalls the emotional weight of documenting his final moments.
- Her family legacy in the FBI spans four generations, continuing a tradition of service.
A former FBI secretary and typist powerfully recounts her experience transcribing the final 911 call from United Flight 93 on September 11, 2001. Carrie Jackson vividly remembers the emotional weight of typing passenger Edward Felt's last words, an assignment that took about 30 minutes to complete accurately.
She described the solemn atmosphere as agents hovered nearby, reading the transcript as she typed. The call ended abruptly, a moment that has stayed with her for 25 years, serving as a constant reminder of the passengers' courage. This profound experience fueled her desire to contribute more significantly to the FBI's mission.
Jackson transitioned from administrative work to become an investigative analyst, now serving on the FBI Houston's Investigative Genetic Genealogy team. Her dedication extends a remarkable four-generation family legacy of service within the FBI, a tradition she is proud to see her daughter continuing.
As the 25th anniversary approaches, Jackson emphasizes the importance of remembering the heroism of Flight 93's passengers and crew, whose actions saved countless lives. She urges younger generations to learn from that day's events and to cherish every moment, understanding how quickly life can change.
