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Chewy Unleashes Vet Clinics, Boosting Sales and Loyalty in Pet Market
6 Sep
Summary
- Chewy's online pet supply sales and net income have grown over time
- Company opened vet clinics last year, expanding revenue stream
- 82% of Chewy's sales come from loyal AutoShip customers
As of September 6th, 2025, Chewy, the online retailer of pet supplies and veterinary care, has proven to be a standout performer in the market, with its shares advancing more than 21% this year, far outpacing the S&P 500's 9.6% rise.
The company's success is not solely driven by the tech boom, but rather by its solid earnings growth over time, thanks to smart financial operations and a great business model. Chewy offers a wide range of products, from treats and toys to prescription drugs and veterinary services, catering to the needs of pet owners.
One of the key factors behind Chewy's growth is its expansion into veterinary clinics, which it began offering last year. This strategic move has not only expanded the company's revenue stream but also provided a way to introduce its e-commerce business to pet owners who may not have previously discovered it. As a result, Chewy's sales and net income have continued to increase, and the company remains financially healthy, with $616 million in cash and no debt as of the recent quarter.
Importantly, Chewy has built a strong relationship with its customers, with 82% of its net sales coming from its AutoShip service, which allows customers to set up automatic reorders of their favorite products. This recurring revenue model provides investors with visibility into Chewy's sales performance quarter after quarter.
