Home / Business and Economy / Zendesk Appoints Rachita Sundar as CFO, Elevates Julie Swinney
Zendesk Appoints Rachita Sundar as CFO, Elevates Julie Swinney
29 Sep
Summary
- Rachita Sundar joins Zendesk as CFO, succeeding Julie Swinney.
- Swinney moves to Chief Administrative Officer role.
- Sundar brings over 20 years of tech finance and operations experience.
Zendesk announced the appointment of Rachita Sundar as its new Chief Financial Officer, effective September 28, 2026. Sundar takes over from Julie Swinney, who has transitioned to the role of Chief Administrative Officer. Swinney will now oversee Zendesk's People & Places and IT departments, while also serving as executive sponsor for the company's growing Employee Service business.
Sundar brings over two decades of financial and operational leadership experience from prominent technology companies, including Microsoft Azure, HubSpot, and Qualtrics. Her background includes guiding strategic investments and strengthening financial processes, notably at Qualtrics where she played a key role in a significant acquisition. She expressed excitement about Zendesk's potential to lead in the AI-driven service market.
In her new capacity, Swinney is positioned to advance Zendesk's vision for employee support by focusing on talent, culture, and scalable technology infrastructure. Her diverse leadership experience across multiple Zendesk departments uniquely prepares her for this expanded role.
