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Wingstop Customer Finds Racial Slur on Order
21 Jun
Summary
- A racial slur was printed on an order for Nita Sutherland at a Virginia Wingstop.
- The slur was visible on the order labels and the restaurant's public screen.
- Wingstop terminated the employee and announced sensitivity training for the Lorton location.
A customer's dinner order at a Virginia Wingstop turned into a controversy after a racial slur was found printed on her receipt and displayed on the restaurant's public order screen. Nita Sutherland visited the Lorton, Virginia location on June 13 to pick up food for her grandson. She stated she had clearly provided her name when ordering.
Upon discovering the offensive language, Sutherland expressed her anger and disappointment, noting that the manager's initial response was inadequate. Wingstop's corporate office quickly addressed the situation following the discovery. The company confirmed that an investigation was conducted, leading to the termination of the employee involved.
In addition to the termination, Wingstop announced that all employees at the Lorton restaurant will undergo sensitivity training. The company issued a statement emphasizing that discrimination and hateful conduct are not tolerated within their brand.
