Home / Business and Economy / T-Mobile Settles $38M Price Hike Lawsuit with New Yorkers
T-Mobile Settles $38M Price Hike Lawsuit with New Yorkers
22 Oct
Summary
- T-Mobile offered free 5G phones or credits to resolve price guarantee claims.
- The settlement addresses T-Mobile's alleged rate increases on older plans.
- New York customers will receive compensation or device upgrades.
T-Mobile has reached an agreement with the New York State Attorney General's Office concerning allegations of not honoring price guarantees for T-Mobile One plans offered between January 2017 and April 2019. Affected customers who remain with the carrier are eligible for a free 5G phone or a credit of up to $150 toward a new 5G device for lines still using 3G or 4G. Additionally, their monthly plan rates are guaranteed not to increase until 2029.
Customers who choose to leave T-Mobile as part of this settlement will receive a credit equivalent to their last month's payment and a $25 gift card. The New York Attorney General's office stated that T-Mobile misled hundreds of thousands of New Yorkers by promising price stability on certain plans, which were later subject to an approximate $5 per line increase in 2024. The total value of the relief offered is estimated at around $38 million, with T-Mobile also making a one-time payment of approximately $98,000 to the state.
