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Sierra Acquires AI Workflow Firm Fragment
24 Apr
Summary
- Sierra acquired French AI startup Fragment for workflow integration.
- Fragment co-founders will join Sierra's French team.
- Sierra, co-founded by Bret Taylor, has $10B valuation.

Sierra, the customer service agent startup co-founded by Bret Taylor, announced its third acquisition this week, purchasing the French company Fragment. Fragment specializes in helping businesses integrate artificial intelligence into their workflows.
Fragment's co-founders, Olivier Moindrot and Guillaume Genthail, will join Sierra. Taylor and co-founder Clay Bavor highlighted that their expertise will significantly enhance Sierra's agent development initiatives, particularly within France.
While the financial terms of the acquisition were not disclosed, Fragment was estimated to have raised approximately $2 million in seed funding. Sierra, co-founded by Taylor after his departure from Salesforce, has achieved a $10 billion valuation and secured over $630 million in funding.