Home / Business and Economy / Sendle Shuts Down: Postal Service Vanishes Overnight
Sendle Shuts Down: Postal Service Vanishes Overnight
11 Jan
Summary
- Sendle abruptly ceased all parcel pickup and delivery operations without prior notice.
- The postal service faced issues after a key investor cited financial statement deficiencies.
- The company recently merged with two US firms to form FAST Group.
- Parcels already in transit will be delivered at the delivery partner's discretion.
- Bookings for pickup on January 12 or later were cancelled.
Sendle, an Australian postal service that aimed to offer faster and cheaper deliveries than Australia Post, has ceased all operations without warning. Customers received an email on Sunday announcing the immediate halt to parcel pickups and deliveries, with any ongoing deliveries to be completed at the discretion of their partners. Bookings scheduled for January 12, 2026, and onwards have been cancelled, causing significant disruption for businesses.
Founded in 2014, Sendle recently merged with US-based FirstMile and ACI Logistix to form FAST Group, which aimed to create a comprehensive e-commerce shipping ecosystem across several countries including the US and Australia. However, Federation Asset Management, a major investor, closed its fund for Sendle in December 2025 due to "significant deficiencies" found in ACI Logistix's financial statements post-merger.
FAST Group now faces potential US bankruptcy protection if financing cannot be secured. The sudden collapse of Sendle raises questions about the financial stability of its merged entity and the future of its services. The company expressed gratitude to its supporters and highlighted its past achievements, including sending over 65 million parcels and promoting carbon-neutral shipping.
