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SBI Chairman: Investors finally seeing our transformation!
21 Jun
Summary
- SBI's market cap stands at ₹9.56 trillion as of June 19.
- Bank's investments in subsidiaries grew from ₹6,000 crore to ₹3 trillion.
- Customer satisfaction scores and new customer acquisitions show marked improvement.
State Bank of India (SBI) Chairman Challa Sreenivasulu Setty asserts that investors are increasingly acknowledging the bank's transformation. SBI, India's largest lender with a loan book of nearly ₹50 trillion, has seen its market capitalization reach approximately ₹9.56 trillion as of June 19.
Setty emphasized that SBI's state ownership has not impeded its adoption of new technologies or digitalization. The bank's strategic investments in its subsidiaries have yielded substantial returns, growing from an initial ₹6,000 crore to ₹3 trillion. Furthermore, customer satisfaction scores have significantly improved, with SBI acquiring 60,000 to 65,000 new customers daily.
The bank launched Yono 2.0, its advanced banking app, and strengthened its capital base through a successful ₹25,000 crore qualified institutional placement in July 2025. SBI is also re-engineering its operations through Project Saral, aiming for greater efficiency and improved customer experience.
Looking ahead, Setty anticipates that banking credit growth will increasingly be funded through bonds and market instruments, moving beyond traditional deposits. SBI is also exploring three-pronged AI strategies focused on responsible AI, employee efficiency, and enhanced customer interaction and risk management.
