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Salesforce India Soars: AI Fuels 47% Revenue Surge
25 Nov
Summary
- AI is the primary driver for Salesforce India's strong customer adoption.
- Salesforce India's revenue grew 47% to ₹13,384.5 crore in FY25.
- Continuous reskilling is essential for navigating AI's rapid evolution.
Salesforce India is witnessing robust growth, with AI significantly boosting customer adoption in both SME and enterprise sectors. The company's revenue experienced a substantial 47% year-over-year increase, reaching ₹13,384.5 crore for the fiscal year ending March 31, 2025, marking a acceleration from the previous year's 36% growth.
India stands out as one of Salesforce's fastest-expanding global markets, fueled by demand for its AI-powered solutions. The company has diversified its industry reach beyond BFSI to include retail, auto, healthcare, and manufacturing. Furthermore, Salesforce views India's Digital Personal Data Protection Rules as a pivotal moment for the digital economy, underscoring the importance of data privacy and user consent.
In response to the evolving job landscape driven by AI, Salesforce highlights the crucial role of continuous reskilling. While hiring continues, new roles emerge as others phase out, necessitating adaptation to new skills. The company advises prioritizing AI use-cases with clear ROI and emphasizes that human oversight remains irreplaceable, even as AI supports daily tasks.
