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RBI: Digital Banking Risks Outpacing Old Metrics
12 Jan
Summary
- Digital banking requires supervisors to rethink stability and customer protection.
- Risks in digital banking can materialize within hours, not weeks.
- Ecosystem dependencies on common tech providers create new, often unseen, risks.

The Reserve Bank of India (RBI) has issued a caution that the swift digitalization of banking is fundamentally altering financial risks. Supervisors and banks must adapt their strategies to ensure stability, governance, and customer protection in this evolving landscape.
Risks in the digital age emerge with unprecedented speed. Customer growth, misinformation, and liquidity stress can materialize within hours, demanding tighter supervisory feedback loops with faster responses and clear escalations. Dependencies on common service providers, cloud platforms, and cybersecurity tools create systemic risks that traditional financial ratios may not capture.
Artificial intelligence and machine learning offer efficiency gains but introduce new accountability and fairness questions. Increased digital entry points, coupled with sophisticated adversaries and potential weaknesses in vendor systems, necessitate a focus on resilience and recovery as core capabilities, ensuring innovation aligns with trust, resilience, and fairness.




