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Rapido & magicpin Unite Against Zomato, Swiggy

Summary

  • Rapido's Ownly partners with magicpin for restaurant access.
  • The alliance aims to challenge Zomato and Swiggy's market dominance.
  • Challenges include low margins and building consumer trust.
Rapido & magicpin Unite Against Zomato, Swiggy

Rapido's nascent food delivery platform, Ownly, has joined forces with magicpin in a strategic move to challenge the entrenched dominance of Zomato and Swiggy. This partnership provides Ownly with immediate access to magicpin's extensive network of over 80,000 restaurants across India, enabling faster scaling beyond its initial base in Bengaluru. In return, magicpin aims to leverage Rapido's considerable delivery fleet for last-mile logistics in select urban centers.

The new alliance enters a fiercely competitive and complex market characterized by thin profit margins and the critical need to balance various operational costs. Both Rapido and magicpin must navigate the delicate relationships with restaurants already serving multiple platforms. Furthermore, they face the substantial task of cultivating consumer trust and loyalty, a domain where Zomato and Swiggy have a significant head start due to years of reliable and swift service.

Industry stakeholders express a mix of optimism and caution regarding this new venture. While some restaurant owners see the partnership as an opportunity to create a more level playing field and expand customer reach, the emphasis remains on maintaining high service standards. This move by Rapido, which already has a significant investment from Swiggy, signals a growing appetite for disruption in India's booming food delivery sector.

Disclaimer: This story has been auto-aggregated and auto-summarised by a computer program. This story has not been edited or created by the Feedzop team.
The partnership aims to increase competition by expanding Rapido's reach and offering more choices to customers and restaurants, potentially impacting Zomato and Swiggy's market share.
Key challenges include operating in a low-margin business, managing delivery costs, gaining consumer trust, and competing with the established reliability of Zomato and Swiggy.
Restaurant owners hope the partnership will create a more level playing field, increase customer reach, and potentially offer better economics, though service quality remains crucial.

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