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NHS Wastes Millions on Paper Records
5 Aug
Summary
- NHS incurs an annual expense of £240 million for storing paper medical records.
- Over 200 NHS sites still exclusively rely on paper-based record-keeping systems.
- A significant digital transformation effort has seen limited success to date.

The National Health Service (NHS) faces a substantial financial burden, expending £240 million annually on the storage of paper medical records. This expenditure persists despite concerted efforts to digitize patient information. A report by The King's Fund indicates that 209 health service sites, encompassing hospital clinics and diagnostic centres, continue to operate solely with paper-based records.
This reliance on antiquated systems contrasts sharply with the ongoing digital transformation agenda. The report highlights that only a minimal number of trusts in England have achieved a complete transition to fully digital record-keeping. The significant cost associated with maintaining paper archives underscores the challenges in modernizing the NHS's information management systems.