What did the Rome court rule regarding Netflix's price hikes?

The Court of Rome ruled that Netflix's subscription price increases in Italy from 2017 to January 2024 were unlawful and violated the Consumer Code.

Will Netflix appeal the Italian court's decision?

Yes, Netflix has stated that it plans to appeal the ruling made by the Court of Rome.

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Netflix Italy Price Hike Ruling: Refunds Due!

Q: How much could Italian Netflix subscribers be refunded?

Long-term premium subscribers could be eligible for refunds up to €500, while standard plan users may receive approximately €250.

6 Apr

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Summary

Netflix ordered to refund Italian subscribers for unlawful price increases.
Court ruled price hikes between 2017 and 2024 violated consumer code.
Refunds could reach €500 for long-term premium subscribers.

Netflix Italy Price Hike Ruling: Refunds Due!

In a significant ruling on April 6, 2026, the Court of Rome declared Netflix's subscription price increases in Italy between 2017 and January 2024 unlawful. The court determined that these hikes violated the national Consumer Code by lacking clearly justified reasons within customer contracts. Consequently, Netflix has been ordered to reimburse affected subscribers for the amounts overpaid during this period.

Consumer association Movimento Consumatori successfully led the lawsuit against Netflix Italia, with the court upholding claims that contract clauses allowing repeated price hikes were unfair. Lawyers estimate that a continuous premium subscriber since 2017 could be eligible for refunds up to €500, while standard plan users might receive around €250. Netflix has stated its intention to appeal this judgment.

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