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Lush Boss: Transport Costs Ruin High Street
22 Mar
Summary
- Lush UK boss states transport prices are a retail recovery barrier.
- A family of four faces £160 travel cost to London from South Wales.
- High travel expenses deter customers, leading to reduced footfall.
Kasey Swithenbank, the UK and Ireland boss for Lush, has issued a stark warning: the state of Britain's transport system is detrimental to the High Street. She identified soaring public transport costs and unreliability as significant hindrances to the recovery of brick-and-mortar retail businesses.
Swithenbank explained that the sheer expense of simply reaching town and city centers is becoming a formidable barrier for consumers. She illustrated this point by noting that a family of four could incur £160 in travel expenses to reach London from South Wales during off-peak hours, even before making any purchases. This situation, she suggested, directly contributes to the decline in customer footfall.
