Why was Hough's of Lincolnshire's operator license revoked?

The company's license was revoked due to non-payment to hotels and several vehicle issues, including inadequate brake performance testing and maintenance records.

Are tourists stranded because of Hough's of Lincolnshire's license revocation?

Yes, dozens of customers booked for festive trips and other excursions have reported being left stranded or out of pocket.

What happens to customers who paid Hough's of Lincolnshire for cancelled trips?

Customers have reported losing money and are facing difficulties in getting refunds. Some have reported cases to the police for fraud.

Home / Business and Economy / Dozens Stranded as Lincolnshire Coach Company's License Revoked

Dozens Stranded as Lincolnshire Coach Company's License Revoked

28 Nov

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Summary

Hough's of Lincolnshire lost its operator's license on November 28.
Customers report being left stranded and out of pocket for Christmas trips.
Vehicle and maintenance issues led to the license revocation.

Dozens Stranded as Lincolnshire Coach Company's License Revoked

Hough's of Lincolnshire, a family-run coach company established in 2006, had its operator's license revoked on Friday, November 28. This decision, following a Public Inquiry, has reportedly left numerous tourists stranded and facing financial losses during the Christmas season. The company, once recognized with a British Coach Tourism Award, was cited for significant vehicle maintenance failures, including issues with brake performance testing and emissions.

Concerns also include allegations of non-payment to hotels. Customers have voiced their distress on social media, detailing instances of coaches not arriving for planned trips, such as to Chatsworth House and the Thursford show, and struggling to recover funds paid for cancelled holidays. Some passengers were left waiting in adverse conditions for coaches that never materialized.

Despite an automated message on the company's phone line suggesting operations are running as scheduled, customer accounts indicate a complete cessation of services. The company has not yet issued a formal statement, and investigations into customer fraud claims are ongoing.

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