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From Dishwasher to KFC President: A Rise Story
25 Oct
Summary
- Catherine Tan-Gillespie began washing dishes at 13, earning £1.20 per hour.
- She aspired to be the 'female Richard Branson' by prioritizing learning opportunities.
- KFC's US business faces declining sales, prompting strategic changes.
Catherine Tan-Gillespie's career began with humble beginnings, washing dishes at a British restraint chain at age 13 for £1.20 per hour. Her journey into senior leadership demonstrates that early experiences in the restaurant industry can pave the way for executive roles.
As the first in her family to attend college, Tan-Gillespie studied business and pursued marketing roles at prominent companies like HP, Frito-Lay, and Sony Pictures. She admired Richard Branson and aimed to emulate his innovative spirit.
Tan-Gillespie joined KFC South Pacific in 2015, steadily advancing to global chief marketing officer in 2017, leading KFC Canada in 2024, and becoming president of KFC US in April 2025.
Currently, KFC's US business is navigating challenges, with sales declining year over year. The company is implementing strategies such as partnerships, menu changes, and rebranding to reconnect with younger customers.
