What is Infosys' new AI-First GCC Model?

Infosys has unveiled a specialized offering called the AI-First GCC Model that empowers enterprises to reimagine their Global Capability Centers (GCCs) as strategic AI-powered hubs for innovation and growth.

How does the Infosys AI-First GCC Model help enterprises?

The new model combines Infosys' expertise in AI, talent, and operational capabilities to provide end-to-end support for setting up and transforming GCCs, enabling AI-led innovation and growth.

Which companies have collaborated with Infosys on their GCC transformation?

Infosys has worked with clients like Lufthansa Systems and Danske Bank to help them leverage the AI-First GCC Model and transform their GCCs into strategic innovation hubs.

Home / Business and Economy / Infosys Unveils AI-First GCC Model to Accelerate Enterprise Transformation

Infosys Unveils AI-First GCC Model to Accelerate Enterprise Transformation

17 Nov

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Summary

Infosys launches AI-First GCC Model to help enterprises set up and transform Global Capability Centers
Offering combines Infosys' expertise in AI, talent, and operational capabilities to drive innovation and growth
Clients like Lufthansa Systems and Danske Bank leverage Infosys' GCC and AI capabilities to enhance operations

Infosys Unveils AI-First GCC Model to Accelerate Enterprise Transformation

On November 17, 2025, Infosys, a global leader in digital services and consulting, has unveiled its AI-First GCC Model, a specialized offering designed to accelerate the setup and transformation of Global Capability Centers (GCCs) into AI-powered hubs for innovation and growth.

The new model builds on Infosys' proven track record of over 100 engagements with local GCC entities across industries. It aims to address the challenges businesses face when scaling or transforming their GCCs. The AI-First GCC Model provides an end-to-end path from comprehensive setup support to scalable talent strategies and operational readiness, while enabling AI-led transformation with production-grade agents and a unified platform fabric.

Infosys' offering brings together its Agentic Foundry for building and scaling reliable AI agents, EdgeVerve AI Next as the unified platform, and Infosys Topaz to infuse AI-first services and solutions across the GCC lifecycle. This is further complemented by Infosys' expertise in leveraging AI to transform business processes. The company has recently helped establish a dedicated GCC for Lufthansa Systems, which is developing future-ready and sustainable aviation IT products and data-driven solutions by leveraging Infosys' generative AI capabilities.

By unifying technology, talent, and transformation capabilities, Infosys enables clients to turn their GCCs into scalable innovation engines that deliver global mandates and business growth imperatives. Key capabilities include end-to-end GCC setup and transformation, AI-powered innovation, future-ready talent, and right-fit operating models.

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