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Massive €975M Contract for Indra in London
16 Jan
Summary
- Indra wins up to €975 million contract for London's transit systems.
- The deal covers ticketing and control systems until 2034, with options to 2039.
- The contract includes managing gates, validators, and back-office payment systems.
Spanish technology firm Indra has been awarded a major contract by Transport for London (TfL) to manage the city's public transport ticketing and control systems. The deal, potentially worth up to 975 million euros, is set to run until 2034, with options for extension to 2039. This significant agreement will encompass systems across the Underground, trams, buses, and ferries.
Indra will be responsible for the maintenance and operation of numerous components, including thousands of gates, validators, and ticket machines. Furthermore, the company will oversee retail sales terminals, portable inspection devices, and the critical central back-office and payment systems, with a strong emphasis on cybersecurity. The London transit network currently facilitates over 8.6 million journeys each day.
A transition period of nearly two years will precede Indra's full takeover as the sole provider of the network's ticketing system. The company also indicated plans to collaborate with TfL on future enhancements, such as advancing towards account-based ticketing for the long-standing Oyster Card system, which has been in use since 2003.
