Home / Business and Economy / IndiGo System Outage: Travel Chaos Ensues
IndiGo System Outage: Travel Chaos Ensues
19 Aug
Summary
- Intermittent issues plague IndiGo's reservation platform, affecting online services.
- Customers needing immediate help are directed to the Contact Centre.
- The airline posted a consolidated loss of Rs 238 crore for Q1 FY27.
InterGlobe Aviation Ltd., operating as IndiGo, is currently facing significant technical difficulties with its primary reservation platform.
This issue is causing intermittent disruptions, making it challenging for customers to access the airline's online services. The company has acknowledged the problem and is working urgently with its partner to resolve it.
Passengers requiring immediate travel assistance are encouraged to reach out to IndiGo's Contact Centre for support. Those with travel plans further in the future are advised to periodically check the airline's website and application.
IndiGo has expressed sincere regrets for the inconvenience caused and appreciates the patience of its customers.
In parallel, IndiGo recently announced its financial results for the first quarter of fiscal 2026-27, reporting a consolidated net loss of Rs 238 crore. This is a notable shift from a profit in the previous year's same quarter. Revenue for the quarter saw a 20% increase, reaching Rs 24,584 crore.
