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IndiGo Flight Chaos: Passengers Protest at Hyderabad Airport
3 Dec
Summary
- IndiGo cancelled 13 flights from Hyderabad, impacting travel to Delhi and Bangalore.
- Technology and operational issues cited by the airline for widespread flight disruptions.
- Frustrated passengers protested at Hyderabad Airport due to lengthy flight delays.
Rajiv Gandhi International Airport experienced significant disruption as IndiGo cancelled 13 domestic flights and 18 incoming services. These cancellations, primarily affecting routes to Delhi and Bangalore, stemmed from technology and operational issues within the airline. The situation led to widespread passenger frustration, with many protesting at the airport and sharing their experiences on social media.
IndiGo acknowledged the 'unavoidable flight delays and some cancellations' in recent days, attributing them to a combination of technological glitches, airport congestion, and operational needs. The airline stated that operations at RGIA remained normal despite the issues impacting IndiGo's schedule, advising passengers to contact customer service for updates.
The disruptions prompted a strong reaction from passengers, including Ayyappa devotees who were seen protesting. Social media platforms were inundated with videos depicting passengers in arguments with airline personnel over the cancellations and prolonged delays, highlighting a significant breakdown in passenger service.
