Hilton Rises to the Top: Transforms Company Culture, Earns #1 Workplace Ranking

In 2025, Hilton Worldwide stands tall as the #1 company on Fortune's list of the World's Best Workplaces. This remarkable achievement is the result of an 18-year journey led by CEO Chris Nassetta, who took over the hotel giant in 2007 after it was acquired by Blackstone.

When Nassetta first joined, Hilton had "lost touch" with its distinctive corporate culture. Over the years, he has worked tirelessly to rebuild that culture, tripling the number of properties to over 9,000 and adding 10 new brands. Nassetta's approach combined top-down initiatives to make employees feel part of something bigger, with bottom-up improvements to pay, benefits, and professional development.

Crucial to Hilton's transformation was Nassetta's commitment to storytelling. By constantly sharing the inspiring tales of his team members' work, he helped everyone understand their individual impact and how it contributed to the company's greater purpose. This, combined with a steadfast focus on data-driven decision making, has resulted in Hilton slashing its staff turnover rate to nearly half the industry average.

The hard work has paid off, with Hilton now recognized as the world's best workplace. Nassetta's unwavering dedication to rebuilding Hilton's legendary culture has set a new standard for employee engagement and satisfaction in the hospitality industry.