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Happiest Minds Eyes 100 AI Product Specialists
28 Sep
Summary
- GenAI unit to grow faster than company post-merger.
- AI specialists team scaling to 100 by year-end.
- Targeting larger, multi-year deals over $10 million.
Happiest Minds' GenAI business services (GBS) unit is poised for accelerated growth after its upcoming merger with ITC Infotech. The GBS unit, focused on agentic AI, will benefit from ITC Infotech's established presence in manufacturing and travel, opening new industry verticals and client accounts.
While specific revenue projections remain undisclosed, the GBS unit is expected to outpace overall company growth. This unit has targeted year-on-year growth exceeding 140% in the current fiscal year. Productivity gains from AI solutions have reportedly risen to 50% with new internal tools.
The company is strategically increasing its complement of AI product specialists, its equivalent of Forward Deployed Engineers, from 35 to 100 by the close of the year. These specialists are crucial for innovation and tool development, operating with intentionally low utilization to foster learning and experimentation.
Post-merger, Happiest Minds aims to secure larger, multi-year deals, increasing its typical deal size from over $5 million to approximately $10 million. This strategic shift capitalizes on the company’s enhanced scale while retaining agility, positioning it to compete effectively in the evolving IT services landscape.
