Freshdesk Omni: Pricing Revealed!

Freshdesk Omni has launched with three distinct pricing plans, each offering a 14-day trial. The Growth plan, priced at $29 per person per month billed annually, provides essential ticketing features and basic integrations.

For more advanced needs, the Pro plan, available for $69 per person per month annually, unlocks enhanced ticketing, customizable dashboards, and broader integration capabilities. This tier also offers an AI Copilot add-on to assist agents.

Capping the offerings is the Enterprise plan at $109 per person per month, billed annually, which includes corporate-specific functionalities like approval workflows and skill-based ticket assignments. These plans offer a competitive alternative to other customer service solutions.