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Food Lion Outage Ends After Nine Days
21 Oct
Summary
- Food Lion's website and app are operational after nine days offline.
- A cybersecurity incident caused the prolonged disruption of services.
- Customers will receive refunds for affected online orders.
Food Lion's digital services, including its website and mobile application, have resumed normal operations after an outage lasting nine days. The disruption was attributed to a cybersecurity incident, as confirmed by the company on Tuesday.
The network issue that led to the takedown of Food Lion's online platforms commenced on Sunday, October 11. The company has assured customers that refunds will be provided for any orders placed through the affected website or app during the outage period.
For customers who had activated their Shop & Earn rewards prior to the October 11 outage, Food Lion stated that their ability to earn and spend rewards remains unaffected. This ensures continuity for loyal customers despite the system-wide incident.
