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FAA Bets Big on Overhaul to Fix Controller Shortage
16 May
Summary
- FAA plans to hire thousands of controllers by 2028.
- Aging technology, including floppy disks, plagues air traffic control.
- Excessive overtime leads to burnout and retention issues.

The Federal Aviation Administration (FAA) has initiated a significant workforce overhaul aimed at resolving chronic staffing shortages and outdated technology in the nation's air traffic control system. The 2026-2028 Air Traffic Controller Workforce Plan details a strategy to hire thousands of new controllers and modernize infrastructure nationwide.
This plan addresses concerns raised by FAA Administrator Bryan Bedford, who warned that the current system structure would "never" reach full staffing. The overhaul is also timely amid heightened scrutiny of aviation safety following recent disruptions and close-call incidents.
The FAA has set a target of 12,563 certified professional controllers. As of April 2026, approximately 11,000 were deployed, with an additional 4,000 in training. The agency plans to hire 2,200 in FY2026, 2,300 in FY2027, and 2,400 in FY2028.
Recognizing the strain of excessive overtime, the plan aims to reduce its use, citing fatigue and burnout as major retention issues. Furthermore, the FAA plans to replace "decades-old, unreliable, analog infrastructure" with a "fully digital network system," acknowledging that some facilities still use technology like floppy disks.
Investments totaling over $6 billion have been committed, with the goal of improving reliability and providing controllers with state-of-the-art tools. Despite recent hiring surges and incentives, workforce losses due to retirements, resignations, and other factors continue to pose challenges.