Why did Zomato delivery partners go on strike on December 31?

Delivery partners went on strike on December 31 to demand higher pay and improved working conditions.

What did Zomato CEO Deepinder Goyal say about the striking workers?

Deepinder Goyal referred to a small number of striking individuals as 'miscreants'.

What is Anand Sankar's stance on gig workers?

Anand Sankar views gig workers as essential to platform businesses and believes they should be treated with respect.

Home / Business and Economy / Social Entrepreneur Challenges Zomato CEO Over 'Miscreants' Remark

Social Entrepreneur Challenges Zomato CEO Over 'Miscreants' Remark

4 Jan

•

Summary

An entrepreneur criticized Zomato CEO's comments about delivery workers.
Delivery partners striking for better pay and conditions protested on December 31.
The entrepreneur shared past experiences highlighting delivery workers' importance.

Social Entrepreneur Challenges Zomato CEO Over 'Miscreants' Remark

A social entrepreneur has strongly criticized Zomato CEO Deepinder Goyal's remarks that labeled striking delivery workers as "miscreants." The entrepreneur, who operates an apple e-tailing business, defended gig workers, calling them the backbone of platform-based enterprises and condemning their derogatory portrayal. This public stance came after delivery partners from various platforms, including Zomato, went on strike on December 31st, demanding better pay and working conditions.

The entrepreneur faced warnings that their criticism could jeopardize business interests, including potential future investment from venture capital firms and access to services like Blinkit. Despite these cautions, they affirmed their commitment to speaking out on issues central to their industry. The entrepreneur highlighted a past incident in Bengaluru where a delivery agent faced abuse for delivering a heavy package, leading to a refund and the agent keeping the apples, a gesture that fostered loyalty.