Why did WestJet reverse its economy seating changes?

WestJet reversed its decision to reduce legroom in economy seats due to significant passenger backlash and viral videos highlighting the cramped conditions.

Are airlines reducing legroom in economy class?

Yes, several North American airlines are reconfiguring cabins to favor premium seating, which often results in reduced legroom and fewer amenities for economy passengers.

What are the safety concerns with tighter airline seating?

Some flight attendants and passengers have raised concerns that denser seating configurations could potentially slow down emergency evacuations.

Home / Business and Economy / Economy Squeeze: Airlines Face Backlash

Economy Squeeze: Airlines Face Backlash

22 Jan

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Summary

WestJet reversed its decision to reduce legroom after passenger outcry.
Airlines are increasingly favor premium seating over economy comfort.
Critics warn of passenger tolerance limits and added fees for basics.

WestJet recently reversed its decision to implement tighter economy seating arrangements following widespread passenger criticism and viral videos showcasing severely restricted legroom. The airline had reduced seat pitch from 30 to 28 inches and fitted fixed-back seats to accommodate more premium options. This event serves as a stark warning to other North American carriers that are reconfiguring cabins to appeal to higher-paying travelers.

This move by WestJet is part of a larger industry trend where airlines are increasingly prioritizing premium cabins and charging economy passengers extra for services that were once standard. Airlines like Delta, United, and American have reported strong demand for premium seats, even as demand for the cheapest tickets shows fragility due to economic pressures. This strategy involves trade-offs for price-sensitive travelers, including less legroom and more fees for basic amenities.