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Airlines Grounded: Tech Glitch Halts Delta, United
6 Oct
Summary
- A computer outage impacted Delta and United Airlines services on Tuesday.
- Passengers faced boarding and app issues at multiple US airports.
- Both airlines confirmed they were working to resolve the technical problems.
On Tuesday, a significant computer outage affected both Delta Air Lines and United Airlines, causing widespread disruptions to passenger services and resulting in numerous flight delays throughout the United States. The technical issues began around 11:40 AM ET, according to outage tracking data.
At airports like Detroit Metropolitan, Delta flights were unable to board passengers as the airline's systems went offline. Similar problems were reported by travelers in Arkansas, Georgia, and Florida. United Airlines customers also experienced difficulties, with reports of the customer app being down and an inability to reach support.
Downdetector highlighted that a majority of Delta users faced app issues related to booking and check-in. For United, nearly 60% of affected customers could not log into their online accounts. The airline confirmed on its website that it was addressing a temporary technical issue impacting its website and mobile app, specifically mentioning that MileagePlus accounts were inaccessible.
