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Datamatics Global: AI, GenAI Drive Digital Operations
28 Nov
Summary
- Digital operations scaled significantly post-acquisition.
- AI, GenAI investments now yielding better business traction.
- Company eyes growth in US, Europe with over 300 clients.
Datamatics Global Services Ltd. has seen a meaningful scale-up in its digital operations, bolstered by the recent TNQTech acquisition. Strategic, early investments in artificial intelligence, generative AI, and agentic AI are now translating into enhanced performance within its Digital Technology business.
The company's strategy remains centered on mid-sized organizations and enterprises undergoing business transformation, serving over 300 active clients. Significant growth prospects are identified in the US and European markets, with key client presence across BFSI, Publishing, Retail, and Logistics sectors.
To maintain its competitive edge, Datamatics plans annual investments of ₹40-50 crore in innovation. This focus, combined with cost optimization efforts and strengthening its enterprise platform through Microsoft, AWS, and Salesforce, positions the company for sustained, profitable growth.
