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Datamatics AI Speeds Up Insurance Decisions
27 May
Summary
- Datamatics AI solution redefines SBI Life underwriting operations.
- Agentic AI platform handles complex medical underwriting cases.
- The solution enhances decision-making and operational efficiency.

Datamatics has been appointed by SBI Life Insurance to redefine its underwriting operations using advanced Agentic AI. This collaboration focuses on enhancing the processing of complex cases, which traditionally require extensive manual review by underwriters.
The TruAI Underwriting solution, powered by Agentic AI, ingests and analyzes various documents, including medical reports and laboratory results. It identifies potential risk indicators and generates consolidated case summaries to aid human underwriters.
This implementation allows SBI Life to improve decision-making speed and consistency. The platform also features self-learning capabilities to enhance risk evaluation over time, while maintaining human oversight for governance and compliance.
Rahul Kanodia, Vice Chairman and CEO of Datamatics, highlighted the company's strategic investments in AI to solve enterprise challenges. He noted that TruAI Underwriting demonstrates tangible business impact, enabling faster operations and significant cost reductions for SBI Life.