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Costco's Membership Crackdown: A Netflix Moment?
21 Dec
Summary
- Costco relies heavily on membership fees for profit, exceeding merchandise margins.
- The company implemented new scanners and ID checks to enforce membership policies.
- This crackdown mirrors Netflix's strategy to convert non-paying users to subscribers.

Costco has recently intensified the enforcement of its membership policy, introducing new scanners at entrances and ID checks at self-checkout stations. This strategic shift comes as the company's profitability is heavily reliant on membership fees, which are nearly pure profit, rather than the modest markups on merchandise. While net sales approached $270 billion last fiscal year, the average gross margin was only around 11%, significantly lower than competitors.
Last year, Costco collected over $5.3 billion in membership fees from millions of households and businesses, with remarkably high renewal rates exceeding 89% globally. This substantial income stream accounts for over half of the company's total profits. Consequently, cracking down on unauthorized card sharing has become a vital strategy to bolster revenue and financial stability.




