What led to Comcast's $1.5 million FCC fine?

A data breach by a former vendor, Financial Business and Consumer Solutions, exposed personal information of 237,000 Comcast customers.

How many Comcast customers were affected by the data breach?

The breach impacted the personal data of 237,000 current and former Comcast customers.

What will Comcast do after the data breach settlement?

Comcast agreed to adopt a compliance plan that includes enhanced vendor oversight for customer privacy and data protection.

Home / Business and Economy / Comcast Fined $1.5M Over Vendor Data Breach

Comcast Fined $1.5M Over Vendor Data Breach

25 Nov

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Summary

Comcast faces a $1.5 million fine from the FCC.
A vendor's breach exposed data of 237,000 customers.
Comcast will implement new vendor oversight practices.

Comcast Fined $1.5M Over Vendor Data Breach

Comcast is set to pay a $1.5 million fine to the Federal Communications Commission due to a data breach affecting approximately 237,000 customers. The incident stemmed from a breach at Financial Business and Consumer Solutions, a debt collector that previously worked with Comcast until 2022. This vendor subsequently filed for bankruptcy before the data exposure was disclosed in August 2024.

The FCC's settlement mandates that Comcast implement a comprehensive compliance plan. This plan includes establishing stricter vendor oversight protocols focused on safeguarding customer privacy and sensitive information. The company has affirmed its commitment to strengthening cybersecurity measures to prevent future data compromises.

Comcast has issued a statement clarifying that it does not accept responsibility for the breach and that its own systems remained secure. The company emphasized that its vendor, FBCS, was obligated to adhere to specified security requirements. Comcast reiterated its dedication to continually improving its cybersecurity policies to protect customer data.