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AI Sparks Client Spending Beyond IT Budgets
27 May
Summary
- AI is opening client spending beyond traditional IT budgets.
- Capgemini's business opportunities pipeline exceeds $12 billion.
- Clients now view AI as a broad operating change, not just IT.
Capgemini's CEO, Aiman Ezzat, announced on Thursday that artificial intelligence is unlocking client spending that extends beyond conventional information technology budgets. This development addresses investor concerns about AI disrupting Capgemini's business model by automating services.
Ezzat explained that clients now perceive AI as a fundamental operational transformation rather than a mere IT upgrade. This evolving perspective is creating new avenues for Capgemini across various business functions, resulting in a more robust and diverse company with deeper client connections. Chief Technology Officer Franck Greverie noted an "explosion of business opportunities" recently, with the pipeline now exceeding $12 billion.
The company is also focusing on "sovereign" AI systems tailored for local data and regulatory requirements. Capgemini is collaborating with major cloud providers like Amazon Web Services, Google Cloud, and Microsoft to offer region-specific cloud and AI solutions, catering to the growing demand for data control.
