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Dan McNamara Joins Brightfin as Chief Customer Officer

Summary

  • Brightfin appointed Dan McNamara as Chief Customer Officer.
  • McNamara previously grew revenue at Apryse and Catalant.
  • He will lead customer success, support, and services globally.

Brightfin, a leader in enterprise IT total spend intelligence, announced today the appointment of Dan McNamara as its Chief Customer Officer (CCO). This addition supports Brightfin's broader strategy to provide financial truth and operational clarity across enterprise technology stacks. McNamara's expertise is expected to be crucial as more leaders seek to manage fragmented IT spend.

McNamara has a history of strengthening customer relationships during periods of rapid growth. At Apryse, he was instrumental in increasing annual recurring revenue from $40 million to $250 million, navigating over 15 acquisitions while preserving customer trust. His prior experience includes doubling revenue as Vice President of Customer Success at Catalant Technologies. McNamara also held significant customer-facing roles at Quickbase, athenahealth, and Zaius.

In his new role at Brightfin, McNamara will oversee the global customer success, support, and services teams. His objective is to ensure that the platform's evolving capabilities deliver tangible value to clients. This appointment underscores Brightfin's commitment to integrating platform expansion with an exceptional customer experience, meeting the increasing enterprise demand for clarity in technology spending.

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