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Booking.com Breach: Customer Data Exposed
13 Apr
Summary
- Hackers gained access to names, emails, and addresses.
- Booking.com confirmed unauthorized parties accessed guest information.
- Financial data was not compromised in the security incident.

Booking.com has confirmed a significant security incident wherein hackers may have accessed sensitive personal data of its customers. The breach reportedly exposed names, email addresses, physical addresses, and phone numbers, along with specific booking details.
This past week, the global travel reservation company began notifying affected customers about the potential compromise. According to a spokesperson, the company detected suspicious activity, leading to unauthorized third parties accessing guest information. Booking.com has since taken steps to contain the issue and updated reservation PINs.
While the personal data was accessed, Booking.com has stated that financial information was not compromised in this incident. This breach follows a trend of cyberattacks, with a report earlier in 2024 detailing hackers infecting hotel computers with spyware, which in one instance captured screen activity from a Booking.com administration portal.