Home / Business and Economy / Bank of America Grapples with Online Banking Outage, Thousands Impacted
Bank of America Grapples with Online Banking Outage, Thousands Impacted
8 Nov
Summary
- Thousands of customers reported login issues and incorrect balances
- Bank says problem is "largely resolved" but full functionality still pending
- Customers advised to monitor accounts and use alternate banking methods
On November 6th, 2025, Bank of America experienced a significant technical glitch that affected its online and mobile banking services. Thousands of customers reported issues accessing their accounts and seeing incorrect balances.
The bank has stated that the problem is "largely resolved," but full functionality is still pending. Customers are advised to closely monitor their accounts and use alternate banking methods if needed.
Many users reported seeing a message when attempting to log in, stating they were "temporarily unable to display some accounts and/or latest balances." The issues were primarily linked to the bank's mobile banking platform, with major cities like Houston, Dallas, Los Angeles, and Chicago among the affected areas. The problems reportedly began around 7:17 pm EST, according to Downdetector reports.
While some customers have reported services returning to normal, residual access issues remain. Bank of America has not confirmed a full "all-clear" or specified exactly when every function, such as transfers, mobile deposits, and branch access, will be fully operational.
