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Bank ABC's Innovation Lab Wins Global Award
13 Jan
Summary
- ABC Labs recognized for fourth consecutive year.
- AI assistants boost productivity by up to 10%.
- Digital onboarding now completed in under 24 hours.
Bank ABC's innovation hub, ABC Labs, has once again secured its position among the World's Best Financial Innovation Labs, marking its fourth consecutive win at the Global Finance's 2025 Innovators Awards. This consistent recognition underscores the bank's effective integration of innovation, AI, and digitization into tangible results across its operations.
ABC Labs has been instrumental in transforming Bank ABC through the development and implementation of high-impact digital platforms and AI-driven solutions. These initiatives have significantly enhanced productivity, accelerated market entry, and improved customer experiences. Notably, the lab has achieved a 10% productivity increase with its AI assistants and reduced institutional onboarding to less than 24 hours.
Further advancements include the deployment of intelligent automation saving over 100,000 work hours annually and predictive AI models designed to increase customer interaction by 25%. The introduction of tokenised deposits for cross-border payments also signifies Bank ABC's pioneering role in the digital assets ecosystem, reinforcing its status as a 'Bank of the Future'.
