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AI Takes Over Tasks: How Will Big Four Develop Future Leaders?
31 Jan
Summary
- Agentic AI is automating junior-level tasks, raising concerns about skill development.
- Leaders grapple with how to train staff without traditional foundational experience.
- Firms are adapting by teaching 'why' and human skills alongside AI.

The traditional path to leadership at Big Four firms, which involved mastering foundational tasks through repetitive work, is being disrupted by agentic AI. Leaders are now contemplating how junior employees will develop essential skills and deep understanding if AI agents handle the grunt work. Yvonne Hinson of the American Accounting Association highlights this as a critical, unanswered question, noting the risk of promoting individuals without a thorough grasp of the underlying operations.
KPMG's AI workforce lead, Niale Cleobury, acknowledges the uncertainty, stating there is no definitive answer yet on cultivating core skills with AI integration. Similar concerns were noted at Davos regarding the evolution of job preparation for young workers. While AI offers efficiency, experts warn of potential cognitive risks, such as an illusion of understanding or over-reliance, necessitating a new approach to learning.
Firms like PwC are shifting their focus to teaching the 'why' behind tasks, rather than just the execution. Margaret Burke, PwC's US talent acquisition and development leader, emphasizes that foundational skills remain important, with early-career professionals learning how the work interconnects and how to ask better questions. PwC's four-day AI immersion course pairs technical AI skills with crucial human skills.
Consulting roles are evolving towards strategic advisory, requiring different skill sets with earlier exposure to client decisions. EY's Errol Gardner believes AI can accelerate development by allowing earlier engagement with clients and stakeholders. He suggests that AI-native graduates will bring unique strengths, making multigenerational teams even more vital as they may challenge long-standing norms in ways current leaders cannot.




