How accurate are the financial tips provided by ChatGPT and other AI tools?

According to the article, many of the responses from AI tools like ChatGPT and Microsoft Copilot to money queries were found to be inaccurate, and could even lead to a breach of HMRC rules.

Which AI tool scored the highest in the Which?

tests? Perplexity scored the highest, with 71% overall, while Meta AI received the worst score at just 55%.

How many adults rely on AI for financial tips?

The article states that one in six adults said they rely on AI for financial tips, but the consumer group Which? found many of these responses to be inaccurate.

Home / Business and Economy / AI Advice Risks Consumers' Cash as Accuracy Questioned

AI Advice Risks Consumers' Cash as Accuracy Questioned

18 Nov, 2025

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Summary

AI tools like ChatGPT, Google Gemini, and Microsoft Copilot provide inaccurate financial advice
Meta AI scored worst, Perplexity scored highest in tests
1 in 6 adults rely on AI for financial tips, but many responses were inaccurate

AI Advice Risks Consumers' Cash as Accuracy Questioned

According to a report published on November 18th, 2025, consumers could be at risk of losing cash due to unclear, inaccurate, and risky advice from artificial intelligence (AI) tools. The consumer group Which? tested several AI assistants, including ChatGPT, Google Gemini, Microsoft's Copilot, Meta AI, and Perplexity, to assess how well they could answer consumer questions.

The researchers put 40 questions to each tool, and the answers were evaluated based on accuracy, relevance, clarity, usefulness, and ethical responsibility. The results showed that Meta AI received the worst score, with just 55% overall, while Perplexity scored the highest at 71%.