What percentage of major Japanese companies failed to accommodate employees with disabilities?

According to the survey, 23 out of 92 major Japanese firms, or 1 in 4, failed to reasonably accommodate employees with disabilities.

How did insufficient disability accommodations impact Japanese workers?

The survey found that some employees felt alienated and even resigned from their jobs due to poor communication and inadequate handover of accommodative measures.

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Japanese Firms Fail to Reasonably Accommodate Employees with Disabilities

16 Nov

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Summary

1 in 4 major Japanese firms failed to reasonably accommodate employees with disabilities
Insufficient communication and handover of accommodations led to employee resignations
Companies call for more guidance and expert consultation on disability accommodations

Japanese Firms Fail to Reasonably Accommodate Employees with Disabilities

As of November 2025, a survey by the Mainichi Shimbun has revealed that one in four major companies in Japan have failed to reasonably accommodate employees with disabilities. The revised Act to Facilitate the Employment of Persons with Disabilities, which took effect in 2016, mandates that businesses provide necessary accommodations for workers with disabilities. However, the survey indicates that companies are still struggling to address the varying needs of individuals with different disabilities.

Some firms cited challenges such as an insufficient work environment and the cost and time required to make facilities barrier-free. There were also cases where poor communication and inadequate handover of accommodative measures led to employees feeling alienated and even resigning from their jobs. Companies have expressed a need for more specific case studies and a dedicated consultation desk to seek expert advice on the extent of accommodations required without incurring undue burden.