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Food Delivery Giants Probed Over Rider Claims
6 May
Summary
- Antitrust authority investigates Glovo and Deliveroo in Italy.
- Accusations involve misleading claims about rider treatment.
- Investigations follow increased scrutiny of the gig economy.

Italy's antitrust authority announced on Wednesday, May 6, 2026, that it has initiated investigations into the Italian branches of food delivery services Glovo and Deliveroo. These probes focus on allegations that the companies misled consumers regarding the treatment and working conditions of their riders. The authority stated that Glovo and Deliveroo may have presented an inaccurate image of ethical standards and social responsibility.
Inspections were conducted at the offices of Glovo's Italian subsidiaries and Deliveroo Italy by the authority, with assistance from the financial police. This action is part of a broader trend in Rome to increase oversight of the food delivery industry. The sector has seen significant growth but continues to face regulatory and legal challenges related to rider rights and the use of algorithms.