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Raye's Paris Show: 65 Fans Stranded by Ticketmaster Glitch
18 Feb
Summary
- Sixty-five ticket holders were denied entry to Raye's Paris concert due to a Ticketmaster system error.
- Raye expressed deep disappointment, calling the incident unacceptable and outside her control.
- Affected fans received full refunds, vouchers, and offers of future complimentary tickets from Raye.
Sixty-five fans were left stranded outside Raye's Paris concert at Accor Arena on Sunday, February 15, due to a significant Ticketmaster system error. The singer took to social media to address the issue, stating that the tickets were not fully validated upon purchase because of a system glitch.
Raye expressed her devastation and disappointment, emphasizing that the problem was beyond her control. She assured affected fans that they received full refunds and vouchers from Ticketmaster. Additionally, Raye personally offered complimentary tickets to future shows and signed vinyl to those denied entry as a gesture of apology.
This event brings to light recurring criticisms of ticketing platforms. Previously, Olivia Dean had strongly condemned Ticketmaster, Live Nation, and AEG over exorbitant resale ticket prices. These concerns were amplified when the Federal Trade Commission and seven states sued Live Nation and Ticketmaster, alleging they facilitated scalpers in reselling millions of tickets at marked-up prices.
